Privacy policy
Privacy policy
Last updated: 18 September 2026
Jack Davidson Logistics and Events (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, jdlevents.com (the “Site”), or use our services.
For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is JDL, 66 Datchworth Green, Knebworth, SG3 6TL.
1. Information we collect
We may collect and process the following types of personal data about you:
- Information you give us: Information you provide by filling in forms on our Site, subscribing to newsletters, or contacting us via email or phone. This may include your name, email address, phone number, company name, and details regarding your event requirements.
- Information we collect automatically: When you visit our Site, we may automatically collect technical data, including your IP address, browser type, operating system, geographical location, and details about how you navigate and interact with our Site.
- Information from third parties: We may receive analytical data from providers like Google Analytics, or marketing data from public sources (such as LinkedIn or Companies House).
2. How we use your information
We will only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes:
- To provide our services: To fulfil our obligations arising from any contracts entered into between you and us, and to provide you with the information and services you request.
- To respond to inquiries: To manage and respond to messages, quote requests, or contact forms you submit.
- To improve our website: To analyse user behaviour and optimise our website content, performance, and user experience.
- Marketing communications: With your explicit consent, to send you promotional emails about new services, case studies, or event insights. You can opt out at any time.
3. Legal basis for processing
Under the UK GDPR, the lawful bases we rely on for processing this information are:
- Your consent: You are able to remove your consent at any time by contacting us.
- Performance of a contract: Where processing is necessary to execute a contract with you or take steps before entering one.
- Legal obligation: Where processing is necessary to comply with the law.
- Legitimate interests: Where processing is necessary for our business interests (e.g. website security, internal administration, or analysing traffic), provided your fundamental rights do not override those interests.
4. Sharing your information
We do not sell, rent, or trade your personal data. We may share your information only with trusted third parties who assist us in operating our business, including:
- Service providers: IT support, cloud hosting providers, and email marketing platforms.
- Event vendors: Independent suppliers (venues, caterers, entertainers) strictly as necessary to execute an event you have booked.
- Legal authorities: If required to do so by law, or to protect the rights, property, or safety of our business and clients.
5. International data transfers
Some of our third-party service providers may be located outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards (such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office) are implemented.
6. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees and third parties who have a business need to know.
7. Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically up to [e.g. 6 or 7 years] following the termination of a client contract).
8. Your legal rights
Under data protection laws, you have rights including:
- Your right of access: You have the right to ask us for copies of your personal information.
- Your right to rectification: You have the right to ask us to rectify information you think is inaccurate, or complete information you think is incomplete.
- Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
9. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert Email Address].
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
- ICO website: https://www.ico.org.uk
- Helpline: 0303 123 1113
